PRODUCT DETAILS
JK's handcrafted, custom memory pendant brings a very unique and special way to honour those memories we create together on a daily.
Bring the special memory of loved ones, relatives and friends to life and hold them close to you every day with a custom memory pendant of your choice + a FREE 4mm chain of your choice.
This pendant makes for the perfect, thoughtful and memorable gift. A unique way to express your love.
Simply choose your pendant design/size, chain link and chain length. Upload your image via the "image upload" section, crop and position image to your preference.
This product is guaranteed for life - JK will repair the item should you experience any defects in craftsmanship or breakage.
Sales promo's/ Discount codes are NOT valid on ALL custom orders. There are also NO returns/cancelations on custom orders once in production.
Please allow between 3-6 weeks for production time on ALL custom items. Your personalised pendant takes time to craft and test, but when you're rocking it you'll know it was well worth the wait.
Small Round
- Brass ( Thick 18k Gold/ White Electro plating + E-Coating)
- AAA rated Clear Cubic Zirconias
- 35mm x 35mm
- 16 grams
Medium Round
- Brass ( Thick 18k Gold/ Rhodium Electro plating + E-Coating)
- AAA rated Clear Cubic Zirconias
- 40mm x 40mm
- 33 grams
Large Round
- Brass ( Thick 18k Gold/ Rhodium Electro plating + E-Coating)
- AAA rated Clear Cubic Zirconias
- 45mm x 45mm
- 34 grams
Medium Big Stone
- Brass ( Thick 18k Gold/ Rhodium Electro plating + E-Coating)
- AAA rated Clear Cubic Zirconias
- 38mm x 38mm
- 28 grams
Large Portrait
- Brass ( Thick 18k Gold/ Rhodium Electro plating + E-Coating)
- AAA rated Clear Cubic Zirconias
- 40mm x 55mm
- 39 grams
SHIPPING & RETURNS
IMPORTANT UPDATES COVID19 INTERNATIONAL DELAYS
We are still shipping as per normal from our end however there are known delays to certain international destinations.
Please check the below link and corresponding country to determine any impact/ delays for delivery.
Returns Policy
Jewellery Kings accepts returns/exchanges if lodged within 14 days form the date your item was delivered. To be eligible for a return, your item must be unused and in the same condition that you received it.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is lodged for return after 14 days have expired.
If you would like to return/exchange any item(s), please email our customer service team via sales@jewellerykings.com.au.
Due to health and safety regulations, earrings will not be accepted or refunded if returned.
Shipping
All orders are packed and shipped on weekdays ONLY, orders received before 1pm AEDT weekdays will be shipped the same day.
All orders are processed and shipped within 24 hours (excluding weekends & public holidays)
Shipping Fees & Transit times
Australia
$5.95 - Express Post with Tracking & Signature on Delivery (1-2 Business days)
Orders $100+ FREE Express Post with Tracking & Signature on Delivery (1-2 Business days)
New Zealand
$8.95 - Express Post with Tracking & Signature on Delivery (3-8 Business days)
USA
$14.95 AUD - International Standard with Tracking (10-15 Business Days)
$24.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
Canada
$14.95 AUD - International Standard with Tracking (15-25 Business Days)
$24.95 AUD - International Express with Tracking & Signature on Delivery (10-20 Business Days)
UK
$15.95 AUD - International Standard with Tracking (10-15 Business Days)
$29.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
Europe
$24.95 AUD - International Standard with Tracking (10-15 Business Days)
$39.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
Rest of World
$30 AUD - International Standard with Tracking (10-15 Business Days)
$45 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
International Shipping Info
ALL International orders may be subject to customs inspections and import tax & duty unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
For NZ customers, you can calculate your estimated Customs charges here: Duty Estimator
For UK customers, you can calculate your estimated Customs charges here: Duty Estimator
Please note that we will charge a 30% re-stocking fee if the item is returned to us due to unpaid duties & taxes.
All JK orders are shipped via Australia Post.
Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
NZ:https://www.nzpost.co.nz/tools/tracking
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NOTIFY ME WHEN AVAILABLE
Custom Memory Pendant (FREE Chain Included)
Oh no, sorry we are sold out! Simply request to restock by entering your contact EMAIL, below to receive a notification as soon as the item is available for purchase! The second this product is restocked you will be sent an EMAIL.
All orders are packed and shipped from Canberra ACT on weekdays ONLY, orders received before 1pm AEDT weekdays will in most cases will be shipped the same day depending on order volume.
All orders are processed and shipped within 1-2 days (excluding weekends & public holidays)Australia
Orders $100+ FREE Express Post with Tracking & Signature on Delivery (1-2 Business days)
$24.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
$24.95 AUD - International Express with Tracking & Signature on Delivery (10-20 Business Days)
UK
$15.95 AUD - International Standard with Tracking (10-15 Business Days)
$29.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
$24.95 AUD - International Standard with Tracking (10-15 Business Days)
$39.95 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
$30 AUD - International Standard with Tracking (10-15 Business Days)
$45 AUD - International Express with Tracking & Signature on Delivery (7-12 Business Days)
🚨IMPORTANT International Shipping Info🚨
ALL International orders may be subject to customs inspections and import TAX/ VAT & DUTY unique to your country, based on items being over a certain value set by your local authority.
This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
This pertains MAINLY to our UK customers as the threshold for importing small personal shipments into the UK are very low.
For UK customers, you can calculate your estimated Customs charges here> Duty Estimator
For NZ customers, you can calculate your estimated Customs charges here> Duty Estimator
Please note that we will charge a 30% re-stocking fee if the item is returned to us due to unpaid duties & taxes.
Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.
NZ: https://www.nzpost.co.nz/tools/tracking
US: https://tools.usps.com/go/TrackConfirmAction_input
UK: https://www.parcelforce.com/track-trace